We offer a wide range of tea-related products including loose-leaf teas, tea bags, teaware (like kettles and infusers), gift boxes, and wellness blends. We also publish educational and lifestyle blogs about tea.

We ship across the globe. Shipping costs and delivery times vary by location.

Orders are usually processed within 1–3 business days. Delivery typically takes 5–10 business days for standard shipping and 2–5 days for express shipping. International orders may take 7–21 days.

Yes, we offer free shipping on orders over $29. This applies automatically at checkout when your cart meets the minimum value.

Once your order is shipped, you’ll receive an email with a tracking number. Use it to follow your order status through our order tracking page.

Yes, eligible items can be returned within 14 days of delivery. Items must be unused and in original packaging. Please visit our Return & Refund Policy for details.

If your item arrives damaged, please email us at help@makeatea.com within 48 hours with your order number and a photo of the damaged item. We’ll arrange a replacement or refund.

Many of our teas are organic or naturally sourced. Product descriptions include sourcing and ingredient details. We prioritize quality, freshness, and transparency.

Yes! We offer curated gift boxes and customizable tea sets that are perfect for special occasions. You can browse these in our Gifts section.

You can reach us anytime at help@makeatea.com or navigate to Contact page. We typically respond within 24 hours on business days.